Connecting Consumers & Providers
March | Westin San Diego, San Diego

The Spring Fling again drew a sell-out crowd as we examined the incipient activity in Health 2.0 connecting consumers with providers, and looking at this from the patients view point.

Monday, March 3rd

12:00 - 3:00pm

Health 2.0 Accelerator

At the end of Health 2.0 in September 2007, CommerceNet’s Marty Tenenbaum proposed the creation of an industry initiative to accelerate the Health 2.0 vision. This initiative would do for Health 2.0 what CommerceNet did for e-commerce, educating and catalyzing the market through visionary integration projects that demonstrate the potential of Health 2.0 to improve people’s lives. This first organizational meeting will forge a direction for the Health 2.0 Accelerator, exploring potential projects and organizational structures.

Come prepared to share your ideas about the need for a Health 2.0 Accelerator and what it should focus on: What are the problems that are preventing your technology or organization getting specific tasks done? What standards are needed to facilitate data exchange and mash-ups? What partnerships would make your services or products more valuable? How could a Health 2.0 Accelerator help?

2:00 - 4:00pm

Health 2.0 Unconference

An unconference is a meeting where the participants drive the activity. There’s no set agenda, no set presentations, but a series of discussions that people leave and join as they see fit. The unconference at Health 2.0 San Francisco was one of the most popular features of the day. You asked for more, so we’re going to extend the time for it and have an unconference the afternoon before the main meeting.

3:30 - 4:15pm

Sponsored Deep Dive Exhibition

In a first for Health 2.0, we are going to have a longer format deep dive demonstration in which a particular Health 2.0 company shows its technology, discusses its business and introduces itself to the community.

6:30 - 9:30pm

Night Out Party

Health 2.0 is having a fabulous “night out” party on the rooftop at the recently renovated and highly swank Hotel Ivy on Monday March 3.

Tuesday, March 4th

8:00 - 8:30am

Welcome & Introduction

  • Matthew Holt/Indu Subaiya, MD, Health 2.0 : Connecting Consumers & Providers
  • Susannah Fox, Pew Internet & American Life Project on The Healthcare Internet User
8:30 - 10:00am

Panel: The User Experience with Health 2.0: The Consumer Perspective

At the Fall event, we heard from vendors providing social communities and media for patients. But what about patients who are using those tools and communities? What are their experiences? How do they fit Health2.0 into their lives? And for those who are new to Health2.0. What works? What helps? And what doesn’t? Come meet patients and consumers up close, and see them interact with the tools provided by leading Health 2.0 companies.

The panel will open with a video segment featuring patient experiences using Health 2.0 communities and tools within the context of their lives.

Amy Tenderich interviews three Health 2.0 consumers

  • Alice Kreuger, Gentle Heron, on Second Life
  • Matthew Zachary, I’m Too Young For This
  • Ranae Whitmore, Heartgirl Daily Strength

Patients in online communities

  • Bill Allman, GM, HealthCentral
  • Jack Barrette, CEO, WEGO Health
  • Keith Schorsch, CEO, Trusera

Reactions and commentary from:

  • Matthew Zachary, I’m Too Young For This
  • Eric Langshur, Carepages
  • Susannah Fox, Pew Internet & American Life Project
  • David Sobel, The Permanente Medical Group
  • Ranae Whitmore, Heartgirl Daily Strength
  • Moderator: Amy Tenderich, Diabetes Mine

Reaching out to the health care system—Searching for, choosing, and finding doctors:

Doctor Search

  • Howard Yeh, VP Corporate Development, Healthcare.com
  • Tommy McGloin, CEO, Xoova

Ratings

  • Scott Shapiro, SVP Marketing, HealthGrades
  • Mitch Rothschild, CEO, Vitals

Provider Purchase

  • Tony Miller, CEO, Carol

Reactions and commentary from:

  • Susannah Fox, Pew Internet & American Life Project
  • Enoch Choi, MD, PAMF & MedHelp
  • Brendan Gallagher, VP User Experience, Digitas Health
  • Ranae Whitmore, Heartgirl Daily Strength
  • Moderator: Indu Subaiya
10:00 - 10:40am

Networking Break in Exhibit Hall


10:40 - 10:50am

Doug Solomon, IDEO on the optimal user-experience

10:50am - 12:50pm

Panel: Consumers and Providers Connect

Some of the physicians and medical groups who are using Web 2.0 to connect with their patients will show us how they’re doing it. We’ll see case studies showing patients’ and physicians’ experiences as they use technology to transform their practice. And we’ll ask the tough questions. Does this change the patient experience? And if so, is it an improvement?

The panel will open with a video segment featuring patient experiences using Health 2.0 communities and tools within the context of their lives.

Demos and feedback throughout the process of care, including:

  • Health 2.0 tools in the physician’s office
  • Communicating with the physician
  • Online treatment
  • Information and ongoing support from physicians

At the doctor

  • Chaim Indig, CEO, Phreesia
  • Martin Pellinat, CEO, Vision Tree

Virtual Visits

  • Jay Parkinson, MD, CMO, Myca
  • Steven Krein, CEO, Organized Wisdom
  • Roy Schoenberg, MD, American Well

Reactions and commentary from

  • Jordan Shlain, MD, SF On Call
  • Jay Parkinson, MD, CMO, Myca
  • Enoch Choi, MD, PAMF & MedHelp
  • Josh Seidman, President, Center for Information Therapy
  • Amy Tenderich, Diabetes Mine
  • Moderator: David Kibbe, MD, AAFP

Ongoing management/communication

  • Jeff Greene, CEO, MedEncentive
  • David Sobel, MD, CMO, Emmi Solutions
  • Erick Von Schweber, CEO, PharmaSURVEYOR
  • Fred Eberlein, CEO, ReliefInsite

Reactions and commentary from

  • Matthew Zachary, I’m Too Young For This
  • Josh Seidman, President, Center for Information Therapy
  • Brendan Gallagher, VP User Experience, Digitas Health
  • David Sobel, MD, The Permanente Medical Group
  • Moderator: Scott Shreeve, MD, CrossOver Healthcare
1:00 - 2:00pm

Lunch Experience: Designing Health 2.0

At lunch on March 4 we are going to do something very special. In conjunction with IDEO, the famous design firm, we are going to conduct a “Designing Health 2.0” lunch. Attendees will work in groups to create a Health 2.0 solution to specific healthcare-related topics. This should really get the creative wheels turning, and we think will answer the strong call from the last conference for more about user-centered design.

2:00 - 3:00

Panel: Connecting with Health Care Organizations 2.0

It’s not just patients and physicians interacting in the health care system. Employers, benefit managers, and health plans are exploring various means of connecting with members online. We’ll be looking at real examples of HR professionals, health plan members and ordinary consumers using new tools and technologies to change their experiences. We’ll be hearing about uses of the web and automated mobile and voice solutions to keep consumers healthy and engaged, and in the management of those needing more intensive interventions.

Employers and the business of health benefits

  • Shawn Jenkins, CEO, Benefit Focus
  • Andrew Pelosi, VP of Marketing & Consumer Engagement, Virgin HealthMiles
  • Stan Nowak, CEO, Silverlink

Reactions and commentary from

  • Joe Gifford, Chief Medical Officer, The Regence Group
  • Amanda Schwartz, Director Human Resources, PRN
  • Alexander Domaszewicz, Principal, Mercer
  • Moderator: Matthew Holt
3:00 - 3:45pm

Networking Break in Exhibit Hall


3:45 - 4:30pm

Panel: Connecting with Health Care Organizations 2.0 (cont’d)

Health 2.0 as a health management tool

  • Alex Drane, President, Eliza
  • Shahin Bakhsandeh, CEO, BeWell Mobile
  • Larry Leisure, President, iMetrikus
  • Josh Rosenthal, CEO, Sprigley

Reaction and commentary from

  • Joe Gifford, Chief Medical Officer, The Regence Group
  • Ranae Whitmore, Heartgirl, Daily Strength
  • Alexander Domaszewicz, Principal, Mercer
  • Moderator: Doug Goldstein
4:30 - 5:30pm

Commentary Panel: Health 2.0: The future user experience?

  • Thomas Goetz, Wired
  • Esther Dyson, EDventure
  • David Kibbe, MD, AAFP
  • Doug Solomon, IDEO
  • Scott Shreeve, MD, Crossover Healthcare
  • Amy Tenderich, Diabetes Mine
  • Moderator: Jane Sarasohn-Kahn, THINK health
5:30 - 5:45pm

Closing Panel: Wrap-up, Fall Preview & Cocktails

5:45 - 7:00pm

Wine & Cheese Reception


Platinum

Johnson and JohnsonElizaBenefitfocusICWDestinationRxCiscoSageXoovaSilverlinkConnextions HealthAmerican WellSermo

Gold

MedEncentiveMycaCommerceNetGCI Group

Panel

Physic VentureseDrugSearchLocateADoc.com

Silver

Relief In SiteBody MapsPhreesiaMedical AlliancesPharmaSurveyorEnurgiCareDataDouble Check MD

Media Partner

Icyou

Coffee

Health Hero Network

Snacks

Misys