Back in the day Steve founded Accordant Health Services, one of the country’s first disease management companies. He also played a pivotal role in founding the Disease Management Association of America, where he was a charter member and served on its board for the first 3 years. But after he sold Accordant (which now lodges in Caremark CVS) Steve realized that disease management was failing because it missed the physician-patient interaction. Phytel has been a remarkable success with really cool software to manage that relationship for many (probably most) big medical groups. Steve will tell you that they’re just getting started.