Agenda

May 13, 2014 - May 14, 2014

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Tuesday, May 13

  1. Ballroom G

    DESIGN - HALF-DAY WORKSHOP

    Create Innovative and User-Centered Healthcare Solutions

    Learn how to bring the end user’s voice into the design process by incorporating Participatory Design principles. More...

    Click here to find out more about what you'll learn in this workshop and to register. Note this workshop has limited seating and there is an additional fee of $399 to attend.
    The workshop runs 10am-1pm.

  2. Ballroom H

    DESIGN - FULL-DAY WORKSHOP

    Beyond Gamification: Designing Behavior Change Games

    Learn the mechanics of clinically tested behavior change interventions as well as the techniques to incorporate gamification into health care design. More...

    Click here to find out more about what you'll learn in this workshop and to register. Note this workshop has limited seating and there is an additional fee of $749 to attend.
    The workshop runs 10am-5pm with breaks for lunch and snacks.

  3. Ballroom F

    DESIGN - HALF-DAY WORKSHOP

    Designing Microinteractions

    Dan Saffer – Smart Design

    It's the small details that turn your product from one that's just tolerated to one that's loved. But how do you focus on details? This hands-on workshop will walk participants through the process of designing and refining microinteractions. More...

    Click here to find out more about what you'll learn in this workshop and to register. Note this workshop has limited seating and there is an additional fee of $399 to attend.
    The workshop runs 10am-1pm.

  4. Ballroom G

    DESIGN - HALF-DAY WORKSHOP

    Journey Mapping: Illustrating the Big Picture

    Learn how to use journey maps to define a vision, a story of the ultimate "blue sky" experience you'd like users to have across all of their interactions with your organization, to guide the design of a consistent, cohesive service, regardless of channels and touch points. More...

    Click here to find out more about what you'll learn in this workshop and to register. Note this workshop has limited seating and there is an additional fee of $399 to attend.
    The workshop runs 1pm-5pm.

  5. Promenade

    LUNCH AND CONFERENCE REGISTRATION

    Share stories with fellow workshop attendees over lunch while you prep for the formal conference kickoff!

    Apart from the workshops, the main conference content is a series of parallel talks and sessions, each in two main tracks -- one for designers and one for developers -- but you are free to go to whichever sessions you like, no matter your trade. These sessions change over every 30 minutes so you can stay in one room or switch between them.

    We'll get back together again in the Grand Ballroom at 5pm for a Keynote and further collective inspiration.

  6. Ballroom A

    DEV - POLICY AND TECH

    Healthcare.gov Drama Revealed

    Fred Trotter and Charles Ornstein will guide a deep dive into the technical challenges and potential fixes for healthcare.gov. More...

  7. Ballroom B

    DEV - INSPIRATION FOR YOUR NEXT APP

    Designing Interactions That Matter

    Steven Merahn – Clinovations

    Technology may enable system-level improvements to health care but it is wholly insufficient to impact the quality of a person’s health and subordinate to a more dominant force: the human factor. More...

  8. Ballroom F

    DESIGN - USER EXPERIENCE

    Healthy Design for People

    In this one hour session Elizabeth Bacon and Lorraine Chapman will outline how to design an awesome health app in a nutshell! More...

  9. Ballroom B

    DEV - INSPIRATION FOR YOUR NEXT APP

    Introducing a New Greenfield: Patient Engagement in Clinical Research (A Tale of Woe)

    Joseph Kim – Shire Pharmaceuticals

    Learn how to transform clinical research into an insanely great "service offering." More...

  10. Ballroom A

    DEV - POLICY AND TECH

    Partnering with Payors

    Dan Conroy – Aetna CarePass

    Dan Conroy will share tips on how to effectively partner with payor organizations. More...

  11. Ballroom F

    DESIGN - USER EXPERIENCE

    The Untapped Potential of Patient Activists

    Lisa Gualtieri – Tufts University School of Medicine

    Lisa will teach us about applying participatory design to community medicine. More...

  12. Exhibit Hall

    BREAK

    Enjoy refreshments and snacks with fellow attendees while exploring the Exhibit Hall.

  13. Ballroom A

    DEV - UNSTRUCTURED HEALTH DATA

    Blue Button: Working with Health Data to Empower Patients

    Thomas Black – Department of Veteran Affairs

    Watch this space! There will be a killer speaker discussing Blue Button Plus here.

  14. Ballroom B

    DESIGN - INSPIRATION FOR YOUR NEXT APP

    Doesn't Your Mom Deserve Better?

    Sanjay Khurana – AARP

    Sanjay will discuss his work with the AARP and how to develop tools for the aging population. More...

  15. Ballroom F

    DESIGN - USER EXPERIENCE

    Rebounding with Web Animation

    Nick Snyder – Mad*Pow

    Nick will cover the pitfalls of Flash animation—in regards to user experience and accessibility—while translating the good parts to a JavaScript-based approach. More...

  16. Ballroom B

    DESIGN - INSPIRATION FOR YOUR NEXT APP

    Illuminated Learning

    Catherine and Derek will be sharing the story of how LightAide, a teaching tool for children with cognitive disabilities, went from idea to reality, the impact that it is having, and where this fusion of technology and human centered design may take this product in the future. More...

  17. Ballroom F

    DESIGN - USER EXPERIENCE

    How to Get Rid of those Pesky Users

    Magga Dora will help you deal with those unappreciative and cranky users. More...

  18. Ballroom A

    DEV - DISCUSSIONS IN DATA

    Discuss data driven decision making and controversies with these five experts.

  19. Ballroom B

    DESIGN - INSPIRATION FOR YOUR NEXT APP

    Developing Health Technology for Children and Their Families

    Brandon Aylward – Emory University School of Medicine/Children's Healthcare of Atlanta

    Brandon will discuss agile approaches to creating and validating health technology for children and their families and describe approaches used with cardiac and neurology populations. More...

  20. Grand Ballroom

    EVENING WELCOME

    The heads of Health 2.0 and Mad*Pow will introduce you to the future of health care design and development. More...

  21. Grand Ballroom

    KEYNOTE

    Health Data is Hard; Let's Go Shopping!

    Sean Nolan – Microsoft HealthVault

    Learn from Microsoft HealthVault's Distinguish Engineer how to navigate the messy and complicated world of health data to provide a great experience for your users. More...

  22. Grand Ballroom

    GET READY TO NETWORK

    The Power of Connecting

    Wen Dombrowski – VNA Health Group

    Learn how to develop mutually beneficial relationships with your stakeholders and fellow industry specialists. More...

  23. Exhibit Hall

    RECEPTION

    Share a beer with fellow health tech rockstars!

Wednesday, May 14

  1. REGISTRATION AND BREAKFAST

    Enjoy breakfast and join us at the Solving Station for impromptu collaborative solving.

  2. Grand Ballroom

    GOOD MORNING!

    Matthew, Indu, and Amy welcome you to Day 2 of building and designing for health! More...

  3. Grand Ballroom

    KEYNOTE - OPENING ADDRESS

    Unmet Needs, Emotion and Empathy

    Amy Cueva – Mad*Pow

    Mad*Pow's Co-Founder will inspire you to design and build for unsolved health problems. More...

  4. Grand Ballroom

    KEYNOTE

    Changing The World Through Business And Sex

    Cindy Gallop – IfWeRanTheWorld & MakeLoveNotPorn

    MakeLoveNotPorn.com not intriguing enough for you? More...

  5. Grand Ballroom

    KEYNOTE

    New York's Health IT Revolution

    Howard Zucker – State of New York

    Howard joins HxRefactored to Keynote on the role of government as a platform for health care innovation, using technology to to promote more patient-centered care. More...

  6. Exhibit Hall

    BREAK

    After the break there will be a series of parallel talks and sessions, each in two main tracks -- one for designers and one for developers -- but you are free to go to whichever sessions you like, no matter your trade. These sessions change over every 30 minutes so you can stay in one room or switch between them.

  7. Ballroom A

    DEV - DEALING WITH HEALTH DATA

    Making HIT a Team Sport

    Erik Kins – Allscripts

    Using Open APIs, the Allscripts Innovation team created the company’s first iPhone and iPad products (Allscripts Remote & Allscripts Wand). In 2013, third-party health care applications – such as Shareable Ink, Phreesia, Healthfinch, Genelex and eDoc4u -- called Allscripts Open APIs 125,000,000 times! There are now more than 70 certified partner applications that work with our APIs and that number grows every month. This presentation will explore how partners and Allscripts clients integrate their innovative ideas and applications with Allscripts solutions through the Allscripts Developer Program and our Open APIs. More...

  8. Ballroom B

    DEV - HIPAA AND DATA SECURITY

    Decoding HIPAA for Developers

    Jason Wang – TrueVault

    Jason will help you decipher complex HIPAA jargon, tease out action items, and actually gauge the project scope for a HIPAA compliant app. More...

  9. Ballroom C

    DEV - ENTERPRISE ARCHITECTURE

    HER Holy Matrimony

    Charles McDonald – Cerner Corporation

    Charles will teach you how Cerner navigates the differences between legacy system and new third-party apps. More...

  10. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    How the Government Thinks About Design

    Jacob Reider – Office of the National Coordinator for Health IT

    Jacob is the Chief Medical Officer at the ONC and until recently was the acting National Coordinator for Health IT. At HxRefactored will give his health design perspectives and share his hopes for future government- IT developments. More...

    Side note - he was the FIRST health care blogger, yes even before Matthew Holt.

  11. Ballroom F

    DESIGN - VISION & INNOVATION

    Design for Life

    Juhan Sonin – Involution Studios

    Design for Life introduces participants to the macro factors shaping the realities of ancient physician tools like wooden tongue depressors and well-worn stethoscopes, along with an in-depth exploration of the opportunities for design. More...

  12. Ballroom G

    DESIGN - HEALTH EQUITY & LITERACY

    The Power of Empathy in Health Care Content

    Ahava Leibtag – Aha Media Group

    Learn how to write health care content that is helpful, thoughtful and informative while not freaking out your target audiences. More...

  13. Ballroom H

    DESIGN - BEHAVIOR CHANGE

    Digital Whips and Other Persuasive Technologies

    Dustin DiTommaso – Mad*Pow

    Dustin brings a mini-version of his famous behavior change workshop to conference attendees. More...

  14. Ballroom A

    DEV - DEALING WITH HEALTH DATA

    How to Scale: Building the World's Largest (and fittest) Community

    Kevin Callahan – MapMyFitness

    Kevin will detail his experience with data toolkits and share his recommendations. More...

  15. Ballroom B

    DEV - HIPAA AND DATA SECURITY

    Preparing Healthcare for Wearables

    Jeff Jenkins – APX Labs

    Learn how to work with data that is generated by the next wave of mobile devices and abide by regulatory restrictions one must consider when implementing them. More...

  16. Ballroom C

    DEV - ENTERPRISE ARCHITECTURE

    Conversational UIs: Give your Health Care App a Voice with Speech Recognition and NLP

    This workshop introduces Nuance’s health care development platform with cloud-based medical speech recognition and clinical language understanding technology for iOS, Android, Web Browser, and Desktop applications. Learn how easy-to-integrate SDKs allow your organization to add speech-to-text, text-to-speech, voice commands, clinical fact extraction, and more to enhance usability, documentation, and information retrieval in your health care apps. In just 30 minutes, the Nuance team will demonstrate these fully embeddable feature sets, conduct a live mobile app integration, provide a peek into the future of conversational user interfaces, and offer free developer evaluations of the technology featured in this workshop. More...

  17. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    Small, but Mighty… Experimenting on Behalf of A Large Organization

    Join Mike Lin of Kaiser to explore the value of human-centered design in small and large health care business. More...

  18. Ballroom F

    DESIGN - VISION & INNOVATION

    Best Practices and Innovation in Voice Design

    Jared Strawderman – Nuance Communications

    Jared will teach how using voice interfaces can change the provider experience. More...

  19. Ballroom G

    DESIGN - HEALTH EQUITY & LITERACY

    Making the Safety Net Smarter

    Molly McLeod – Code for America

    Molly will share challenges and opportunities for designers and developers to promote health innovation and health equity in local government. More...

  20. Ballroom H

    DESIGN - BEHAVIOR CHANGE

    Behavior Change Tailoring: The TTM

    Kerry Evers – Pro-Change Behavior Systems, Inc

    This session will examine constructs of the Transtheoretical Model (TTM) as a basis for health behavior change interventions. More...

  21. Ballroom A

    DEV - DEALING WITH HEALTH DATA

    Health Data Management in the Cloud

    Lucas Merrow – Eliza Corporation

    Learn functionality and scalability lessons about health data management via virtual private cloud services and review ways that health care enterprises can derive maximum insight and value from internal, vendor, and third-party data. More...

  22. Ballroom B

    DEV - HIPAA AND DATA SECURITY

    How to Build a HIPAA Compliant Infrastructure

    Learn how to build off of this HIPAA compliant backend for apps, websites, and tools. More...

  23. Ballroom C

    DEV - ENTERPRISE ARCHITECTURE

    Overcoming Challenges of Enterprise Integration

    Shahid Shah – HealthIMPACT

    Shahid argues that for innovations to be useful in a modern clinical environment, they must be able to connect to enterprise systems such as EHRs, hospital information systems, practice management systems, or other "legacy" environments. More...

  24. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    What Healthcare Has Forgotten

    Ryan Armbruster – UnitedHealth Group

    Learn how the biggest health insurance company creates a culture of innovation. More...

  25. Ballroom F

    DESIGN - VISION & INNOVATION

    Designing the Entire Experience

    Von Robinson – Nurture by Steelcase

    Von will teach you how to design for the entire user experience. More...

  26. Ballroom G

    DESIGN - HEALTH EQUITY & LITERACY

    The Crossover: Mixing Digital + Analog for Sustainable Impact

    Andre Blackman – Pulse + Signal

    Andre will demo how Pulse + Signal can turn anyone into a health information technology star! More...

  27. Ballroom H

    DESIGN - BEHAVIOR CHANGE

    Encouraging Users to Be Healthier

    Nick Crocker – MyFitnessPal

    Nick will teach you how MyFitnessPal gets users off the couch, and into fitness. More...

  28. Ballroom A

    DEV - DEALING WITH HEALTH DATA

    Scaling to 50 Million Users

    Vijay Raghunathan – MyFitnessPal

    Vijay will discuss how MyFitnessPal scaled their app and data systems to accommodate 50 million users and teach you how to do the same. More...

  29. Ballroom B

    DEV - HIPAA AND DATA SECURITY

    Learn How to Integrate with Leading Health APIs!

    Watch this space! There will be a killer API integration session here.

  30. Ballroom C

    DEV - ENTERPRISE ARCHITECTURE

    Opening up athenaNet: The Story of More Disruption Please

    Chip Ach – athenahealth

    Chip will walk us through the technical (HL7, RESTful API) and social hurdles that athenahealth had to hurdle to become increasingly open. More...

  31. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    Design for Understanding

    Stephen Anderson – PoetPainter, LLC

    Stephen will teach us how to get people to fall in love with an application. More...

  32. Ballroom F

    DESIGN - VISION & INNOVATION

    Meeting Health Insurance Customers More Than Halfway

    Judith Weader – Blue Cross Blue Shield of Rhode Island

    Judith will discuss how BCBSRI has improved the customer experience and how the insurance industry has to take steps forward. More...

  33. Ballroom G

    DESIGN - HEALTH EQUITY & LITERACY

    Let Food Be Thy Medicine and Medicine Be Thy Food: Improving Health by Fixing the Food System

    Megan Grocki – Mad*Pow

    Megan will give an overview of the US food system and how we are what we eat. More...

  34. Ballroom H

    DESIGN - BEHAVIOR CHANGE

    Healthy Pleasures: Designing For Health and Happiness

    David Sobel – Kaiser Permanente

    Dr. Sobel will discuss how we can align with intrinsic motivations to build confidence and successful experiences into our design of health interventions.. More...

  35. LUNCH

    Delicious healthy food and Solving Stations!

  36. Grand Ballroom

    KEYNOTE

    We Hear What We Want to Hear: How More Data Will Not Solve the Patient Engagement Issue.

    Hear from the heads of design at Allscripts, Cerner, athenahealth,Practice Fusion and more about how to design (or re-design) EMRs. More...

  37. Grand Ballroom

    KEYNOTE

    IBM Watson: From Jeopary Winner to Personal Health Concierge

    IBM Watson and Welltok are partnering to apply cognitive computing technologies to consumer health. Learn how IBM Watson processes large volumes of data to intelligently provide individualized action plans and continuously learns and refines solutions. More...

  38. Ballroom A

    DEV - WEARABLES

    Designing products for 24/7 wearability

    Amar Kendale – MC10 Inc.

    Amar will discuss the challenges faced when designing patient-compatible devices and how MC10's rigorous development and testing approaches are pushing the boundaries of wearability. More...

  39. Ballroom B

    DEV - PARTNERING WITH PROVIDERS

    Strategies for Startups to Partner with Healthcare Systems

    Gregory Moore – Geisinger Health System

    Learn about workflow and business considerations that startups need to think about when trying to work with Health Care Systems. More...

  40. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    Working Better, Together

    Adam Connor – Mad*Pow

    In this talk Adam will guide us through commonly overlooked challenges and solutions for cross-team collaboration. More...

  41. Ballroom G

    DESIGN - MATURING DESIGN CULTURE

    Cracking the Code: From Idea to Delivery, Better Design for Health Care

    Mary Kate Foley – athenahealth

    Mary Kate will share hard-won insights about how we can get traction on the experience of health care. Her findings are based on lessons learned in taking experience design from initial introduction and applying it to a massive strategic initiative for electronic medical records. More...

  42. Ballroom F

    DESIGN - VISION & INNOVATION

    Dancing with HIPAA

    David Harlow – The Harlow Group LLC

    It's not as bad as you think. It can be managed. It's better to deal with it up front, not as an afterthought. Don't ignore it. Learn to dance with HIPAA. More...

  43. Ballroom H

    DESIGN - BEHAVIOR CHANGE

    Theory-guided, Evidence-based Exergame Design: Augmented Fantasy Sports as Case Study

    Arlen Moller – Illinois Institute of Technology

    Arlen will teach us the psychological theory and research behind designing active video games (AVGs). More...

  44. Ballroom A

    DEV - WEARABLES

    The Current Wearables Landscape

    Qaizar Hassonjee – Wearable Sports Electronics, Adidas

    Qaizar, VP of Wearable Innovation at Adidas will work through how one of the largest sporting goods companies in the world is developing wearables with the power to change athleticism.

  45. Ballroom B

    DEV - PARTNERING WITH PROVIDERS

    Finding a Healthy Match: Innovate with the Right Platform

    Chuck Freedman – Mashery

    This talk with explore what to look for in a platform, how to establish the right relationship with an organization and rise above what is fast becoming a crowded but rewarding evolution in health care. More...

  46. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    Microinteractions

    Dan Saffer – Smart Design

    Dan will help you optimize what differentiates a good product and a great one: the microinteractions that make up the moments inside and around product features. More...

  47. Ballroom F

    DESIGN - VISION & INNOVATION

    It's Happening: Your Doctor Prescribed you an App

    Stephen Buck – IMS Health

    IMS has recently launched a new initiative into health care apps and Stephen will speak to the fastest growing prescription in health care - a health app. More...

  48. Ballroom H

    DESIGN - BEHAVIOR CHANGE

    Behavior Change in the Digital World | Expert Discussion and Q&A

    Dustin will lead a discussion with experts on behavior change and its applications in the digital world. More...

  49. Exhibit Hall

    BREAK

    Grab a snack and explore the Exhibit Hall.

  50. Ballroom A

    DEV - WEARABLES

    Keeping Pace with Innovation

    Drew Schiller – Validic

    This session will delve into how Validic helps developers manage the increasing stream of consumer and remote health technology integrations. More...

  51. Ballroom B

    DEV - PARTNERING WITH PROVIDERS

    Integrating with Large Healthcare Companies

    Josh Stein – AdhereTech

    Health 2.0 is running Pilot Health Tech NYC with the New York City Economic Development Corporation to match and fund pilot programs. Hear Josh Stein, CEO of AdhereTech, a 2013 Pilot Health Tech Winner, discuss his experience integrating with large health care organizations. More...

  52. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    The Sun is Playing Peek-a-Boo

    Gautam Gulati – Physicians Interactive

    This talk focuses on the need to re-imagine a health system in the 21st century that ensures the customer is the first priority. More...

  53. Ballroom F

    DESIGN - RESEARCH & USABILITY SPOTLIGHT

    UX Research in Healthcare is Easier Than You Think

    Dan Berlin – Mad*Pow

    Dan will teach the importance of experience research to the design process in health care. More...

  54. Ballroom G

    DESIGN - MATURING DESIGN CULTURE

    Learning From the Inside

    Ophelia Chiu – Memorial Sloan Kettering

    Ophelia will share lessons from the health care provider perspective about how to make design innovation work. More...

  55. Ballroom H

    DESIGN - BEHAVIOR CHANGE

    Behavior Change Case Studies

    Enjoy a set of rapid fire behavior change case studies by the following experts:
    "Harness the Power of Avatars" - Ciara Taylor, Mad*Pow
    "Lessons Learned From Fighting Sitting Disease" - Fran Melmed, Context
    "My Gift of Grace: Using a Game to Facilitate End of Life Conversations" - Nick Jehlen, The Action Mill
    "Challenges and Opportunities When Using Motion Tracking Technology in Behavior Change Applications" - Martin Adler, Reflexion Health

  56. Ballroom A

    DEV - WEARABLES

    Five Strategies for Building a Winning Platform

    Andrew Rosenthal – Jawbone

    This discussion is ideal for platform engineers who are designing developer platforms or for product managers seeking to execute on a platform strategy. More...

  57. Ballroom B

    DEV - PARTNERING WITH PROVIDERS

    How Startups, EMR Vendors and Hospitals Can Work Together

    Stanley Crane and Allscripts partners and clients will dive into the intersection of EMR & hospital workflows. More...

  58. Grand Ballroom

    DESIGN - DESIGN PERSPECTIVES

    Activating Digital to Empower Healthy Behaviors

    John Yesko – Walgreens

    John will explain the UX design philosophies behind how Walgreens is making positive health decisions more rewarding for customers. More...

  59. Ballroom F

    DESIGN - RESEARCH & USABILITY SPOTLIGHT

    Journey from Summative Test Data to Designing an Ecosystem of Care

    Janey Barnes – User-View, Inc.

    The discussion will focus on opportunities to design, build, and iterate to improve critical areas of the EHR. More...

  60. Ballroom G

    DESIGN - MATURING DESIGN CULTURE

    Design From Knowledge to Delivery

    Krisa Ryan – Mayo Clinic Center for Innovation

    Krisa will illustrate how design can impact the patient and their road to recovery, all without draining a care team of resources or costing an already expensive system more. More...

  61. Grand Ballroom

    ANNOUNCEMENT

    Stay tuned for a big announcement from leading companies in the health care space.

  62. Grand Ballroom

    KEYNOTE

    Six Secrets of Patient Engagement

    Pat Mastors – Pear Health

    Pat will share her patient story and announce the development of a Patient-Led National Group to support and promote the patient perspective in health care. More...

  63. Exhibit Hall

    CLOSING RECEPTION

    Last chance to jive with that health care rockstar.