HxRefactored Sneak Previe...
HxRefactored Sneak Previe...
HxRefactored Sneak Previe...
  • HxRefactored Sneak Preview: Stephen Buck, Product Manager, IMS Health

    Stephen-Buck-300x300Stephen Buck develops high performance organizations, cross-functional collaboration at IMS Health.  At HxRefactored he will be demonstrating IMS Health’s latest EMR iteration.

    What is your burning mission in health and why?

    SB: Improve value patients receive from healthcare providers. Increase usage of evidence by all stakeholders in making treatment decisions.

    What is your patient story?

    SB: 10 years ago I broke my hip and femur. I asked my docs to show me the different possible outcomes from different surgical procedures using specific statistical probabilities. They looked at me like I was on crack.

    What new health-related website, app, or technology do you think will improve health?

    SB: AppScript from IMS Health of course (I’m the Product Manager)… wouldn’t it be great if your doctor could recommend an app that would actually help you to improve your health (and not waste your time)?

    Why should people come to your session?

    SB: To learn from our experiences in designing a provider tool to help get integrated in clinical workflow.

    HxRefactored Sneak Preview: David Sobel, Medical Director, Patient Education and Health Promotion, Kaiser Permanente

    DavidSobel1-300x300David Sobel is passionate about health and patient education.  At the HxRefactored Conference he’ll be talking about the importance of both happiness and healthy intervention.

    What is your burning mission in health and why?

    DS: To engage patients as partners in health by understanding and applying: 1. Patients are the true primary care providers 2. Healthy minds help healthy bodies 3. Everything that feels good is not bad

    What is your patient story?

    DS: I worked with a patient for over 5 years on managing his diabetes, blood pressure, cholesterol, and weight– all pretty much without success. I assumed he was “unmotivated.” One day I asked him “What do you really enjoy?” His face brightened as he replied, “Trout fishing!” I realized that for most of my patients I did not understand what they really enjoy, what they live for, what helps them thrive. I have found this an essential “vital sign”- often as important at lab results, blood pressure, and other medical measures.

    What new health-related website, app, or technology do you think will improve health?

    DS: I think the most important thing is not the app or technology but rather how to design based on understanding and testing the science of behavior and integrating that into care to solve problems, make life simpler, and make lives better.

    Why should people come to your session?

    DS: If you believe that patients are unmotivated, but want to better understand what does motivate people and how you can build that into design and care, please join me.

    HxRefactored Sneak Preview: Sean Nolan, Distinguished Engineer, Microsoft HealthVault

    Nolan1-300x300Next sneak preview: Sean Nolan! At HxRefactored Sean will be giving a keynote on health data.

    What is your burning mission in health and why?

    SN: I want moms and dads to have the tools and information they need to take better, proactive care of their families and loved ones. That’s it.

    What is your patient story?

    SN: Members of my family have been living with autoimmune conditions for many years; the lack of system-level coordination reminds me every day why I show up at work. And we’re lucky compared to most.

    What new health-related website, app, or technology do you think will improve health?

    SN: None on their own; all of them together.

    Why should people come to your session?

    DS: I think there may be free coffee.

    HxRefactored Sneak Preview: Nick Jehlen, Managing Partner, The Action Mill

    nickjelhenOur next HxRefactored sneak peak is an interview with Nick Jelhen!  Nick is the designer of My Gift of Grace, a conversation game that helps people have challenging conversations.

    What is your burning mission in health and why?

    NJ: To help everyone – from doctors to home health aides, healthy teenagers to terminally ill patients – have conversations about life and death before they’re in crisis. The fear around these conversations is preventing us from having happier, healthier lives every day, and turning a time that could be meaningful for many patients and families into a maze of pain and suffering.

    What is your patient story?

    NJ: I’ve dealt with back pain for 25 years. Three years ago I had the worst episode I’ve ever had: 16 weeks of being unable to walk beyond a slow shuffle. My doctors couldn’t give me answers, which was frustrating. Some days the fear and uncertainty was harder to deal with than the pain.

    What new health-related website, app, or technology do you think will improve health?

    NJ: Technology should facilitate meaningful interactions between people, and we should expand our thinking about how we define technology so that we’re always using the most appropriate tools in the toolbox.

    Why should people come to your session?

    NJ: We’re developing tools that crack one of the hardest problems in healthcare: getting people to do meaningful end of life planning. I’ll be talking about one of those tools (My Gift of Grace), a game we released in December that is already being used by families, hospitals, and palliative care teams around the world.

    HxRefactored Sneak Preview: Josh Stein, CEO, AdhereTech

    23382756_josh_headshot-300x300We’re nearing the end of our HxRefactored sneak peak interviews!  But the upside is that HxR is soon! Don’t forget to register!  Helping close up this series is Josh Stein.  Josh is the CEO of a company that makes smart pill bottles, to improve health care!

    What is your burning mission in health and why?

    JS: My mission is to improve medication adherence, the biggest problem in healthcare. Average adherence rates are about 60%, and low adherence leads to about $300B in increased costs, $100B in lost revenues, and 125,000 premature deaths each year.

    What is your patient story?

    JS: Even as the CEO of a medication adherence company, I’ve been non-adherent to certain medications (in the past – before AdhereTech, of course). It’s an issue that affects all patients.

    What new health-related website, app, or technology do you think will improve health?

    JS: AdhereTech! I’m biased… Some other great health-tech hardware companies out there include Misfit Wearables, Kinsa, and IntelligentM. All of these firms leverage seemingly simple devices – in conjunction with elegant technologies and behavioral economics – to drive positive change in patient behavior.

    Why should people come to your session?

    JS: I will give practical advice about working with large healthcare firms, from a non-technical perspective.

    HxRefactored Sneak Preview: Vance Allen, CTO, Welltok

    VanceAllen-300x300Continuing our HxRefactored Conference preview series is Vance AllenVance has almost 20 years of architecting complex systems. His talk will be on his design technique, so don’t miss it!

    What is your burning mission in health and why?

    VA: Most people would say cure cancer or get pediatric asthma under control. Those are all extremely important and noble causes, but we are going even broader at Welltok. Our goal is to get everyone to be as healthy as they can be. We are setting out to transform the health industry from a “sickcare” system, to one that supports the 85% of consumers who make daily choice that impact their health. We’re pioneering health optimization by guiding and incentivizing consumers to achieve their optimal health status. The fact that healthy individuals = higher healthcare value is an equation that we can all appreciate.

    What is your patient story?

    VA: Have you met Evan? He’s the very first ‘user’ of CaféWell Concierge and is on on the road to reach his optimal health. He is a 26 year-old single male, insured with Acme PPO plan, who lives in the zip code 11231-4710 but is currently at 23 St. & 5th Ave., NYC. His health interests include running, hiking, and biking; he is currently at 75 minutes of 120 minutes of his goal activity for the week. He has a recent tendency to be active outside, and has been discussing men’s issues. He asks CaféWell Concierge on his smartphone, “what should I do?” CaféWell Concierge responds: “You could go for a run in Central Park, bring your Fitbit Pebble and you’ll be closer to earning $50 from Acme Healthcare. Why don’t you invite RunnerDude100?” Using Evans health hisotry, goals, contacts and location, CaféWell Concierge is able to give him a personalized recommendation tailored to him. It also learns and evolves as Evan motivations, health status or goals change.

    What new health-related website, app, or technology do you think will improve health?

    VA: Thank you for the set-up. What Welltok is doing with the IBM Watson technology is transformative. It will be a quantim leap to personalized health and wellness technology. With CafeWell Concierge powered by IBM Watson, consumers will be able to answers to health questions in natural language like “What can I do today to improve my health?” Simple, personalized and effective. The Watson-powered CafeWell Concierge also lets you balance multiple goals, rather than just one at a time. It can take a series of individual health itineraries or goal and tells you the most effective and productive way to accomplish all those things. It’s seriously “a health concierge in your back pocket.” (Thanks ABC News)

    Why should people come to your session?

    VA: It’s like an 8th grade science class, you’ll get to see the inner-workings of the IBM Watson “brain”. You’ll hear about IBM Watson’s ability to uncover insights from Big Data, by understanding the complexities of human language, reading millions of pages in seconds and learning to improve its own performance. For example with CaféWell Concierge, Watson will learn which health programs or rewards are most successful in helping consumers reach health goals, and refine recommendations accordingly. You know you want to learn how about the computer that outsmarted Jeopardy! C’mon.

    News & Updates

    In England, the NHS is preparing to kick-off of a nation-wide program designed to expand out-of-hospital care availability, and drive down non-emergency visits presenting in local emergency rooms. The program, called the Prime Minister’s Challenge Fund, is backed by an $80 million fund, and focuses on funding primary care groups willing to pilot new technologies related to telemedicine, access, and care management.

    Palo Alto-based personal health assistant service Better raised $5 million in seed funding from Social+Capital Partnership and The Mayo Clinic. Founded last year by Geoff Clapp and Chamath Palihapitiya, Better is debuting with a free basic service and access to a personal health assistant for around $50 per month.

    A VA survey of 18,000 randomly chosen users of its My HealtheVet system found that a third of them use Blue Button, with three-quarters of those saying its main value is collecting their information in one place. Barriers to adoption were identified as low awareness and usability issues.

    Nike fired 55 of the 70 members of its FuelBand team and canceled the planned fall release of a new model. Nike says it wants to focus on software, not hardware.

    Healthbox, which runs medical accelerator programs, raised $7 million in expansion funds. One of its investors is Intermountain Healthcare. The company will also launch Healthbox Solutions to showcase healthcare IT products to hospitals.

    Physicians Interactive, a provider of online and mobile clinical resources and solutions for health care professionals, launched free iPhone and Android versions of its Omnio application. Omnio allows clinicians to have access to the right clinical data by channeling the vast array of information into a customizable interface, directly within their workflow.

    MDLIVE, a provider of telehealth services and software, partnered with Carenet Healthcare Services, a provider of care management, nurse triage and engagement solutions, to combine MDLIVE’s 24×7 physician solution with Carenet’s Nurse Advice Line service.

    Webby Awards, presented for excellence on the Internet by The International Academy of Digital Arts and Sciences, named 11 mobile applications as honorees. The list includes AskMD, PingMD, WebMD, MyFitness Journal, Veteran’s Mental Health Apps Suite, First Aid, Diabetes HealthMate, CVS Pharmacy mobile app, My Pregnancy Today, Fit Star, and ZYRTEC AllergyCast app.

    vRad, a telemedicine and radiology practice with over 450 physicians, completed a strategic partnership with E-Techco Information Technologies, a telehealth company based in China. The partnership names vRad as E-Techco’s exclusive agent for remote professional radiology interpretations in mainland China, Taiwan, Hong Kong and Macau beginning in May 2014.

    iPatientCare, a provider of cloud based ambulatory EHR, integrated practice management, and patient portal solutions, launched updated version of its native iPad EHR app miPatientCare.

    HxRefactored Sneak Preview: Drew Schiller, Chief Technical Officer and Co-Founder, Validic

    drew schillerContinuing our HxRefactored Conference preview series, have Drew SchillerDrew works to improve data delivery to health organizations. Here’s his story:

    What is your burning mission in health and why?

    DS: To organize and transfer health data from patient to provider, in real time, from anywhere to anywhere in the world. Health apps and monitoring devices are gaining popularity, and as more data is created, it adds to the pervasive problem of siloed data. Validic accesses each of these silos and transmits actionable health data for all stakeholders.

    What is your patient story?

    DS: My wife was diagnosed with celiac disease in December of 2007. The process of getting the correct diagnosis was unbelievably difficult, but that was only a precursor to the difficulty of managing the condition long term. The ordeal reinforced my view of the healthcare system as a reactionary illness management institution in need of innovation and renovation. We are in the midst of a technological revolution, and there is now a plethora of data available for the individual patient. Healthcare companies are in a unique position to leverage this data to move towards preventative care and individual monitoring. With this data, organizations have the ability to manage and engage their diverse population of healthy, acutely ill, and chronically ill individuals. Now, the issue for many health companies is enabling the technology of apps and devices to communicate this vital information to their organization.

    What new health-related website, app, or technology do you think will improve health?

    DS: The pace of health innovation is staggering. Every day, I am awed by a newly-announced app or device. The rapid change and innovation within all sectors of healthcare is causing continued disruption as companies struggle for a competitive advantage in acquiring and managing the data from these technologies. Validic has created a truly integrated ecosystem connecting apps and devices with healthcare systems. Solving the question of the in-between, Validic enables developers to connect and distribute standardized, HIPAA-compliant data to health companies, who can then access and utilize the data.

    Why should people come to your session?

    DS: Validic gives healthcare developers one simple API connection to access diverse health data from the continuously expanding market of health apps and devices. Without worrying about creating, maintaining, and updating a proprietary pipeline or the painstaking process of working with app and device developers on APIs and integration, health organizations can focus on utilizing and leveraging this data.

    HxRefactored Sneak Preview: Magga Dora Ragnarsdottir, Senior Experience Designer, Mad*Pow

    MaggaDoraOur second HxRefactored Conference sneak preview is an interview of Mad*Pow’s Magga Dora Ragnarsdottir.  She uses a combination of psychology and CS to build the ultimate user experience.

    What is your burning mission in health and why?

    MDR: Making it easier. In a crisis, as a health problem can be, there is no energy left to deal with bad technology. It should aid the patient, provide relief, make it easier.

    What is your patient story?

    MDR: I remember walking around my hometown Reykjavik with my pregnancy report (soon to be birth report) in my bag thinking, why am I delivering this to the delivery room? What if I forget to bring it and they will not have the information in there that may be vital for a successful delivery for mother and baby? I brought it with me but during the delivery I would still have time to baffle over the midwife filling it in with a bic pen.

    What new health-related website, app, or technology do you think will improve health?

    MDR: I think middle ware like HIWAY that allow give a comprehensive view of the patient but not a siloed view dependent on the patient to supply information are going to pivot us into a new era in health.

    Why should people come to your session?

    MDR: Designers or developers that want to create good software, that want to understand that their work isn’t don’t until the users can use it. Some may have struggled with this in the past, some may think they are done when they deliver/compile/launch. I want to talk to them about taking it all the way.

    HxRefactored Sneak Preview: Katie McCurdy, Experience Design // UX Designer & Researcher

    KatieMcCurdyTo give you another HxRefactored Conference sneak preview, we’ve interviewed Katie McCurdyKatie uses her own experience, both as a patient and a designer, to make participatory design a bigger part of heathcare.

    What is your burning mission in health and why?

    KMC: My mission is to use my design skills to help improve the healthcare experience of other patients like me. I work to help patients take control and ownership of the communication they have with providers, and I advocate for close collaboration with patients throughout the design process. I love my job, and I love to feel good about applying myself to helping improve the lives of my patient kinfolk.

    What is your patient story?

    KMC: I have had the autoimmune disease Myasthenia Gravis since I was 13. It was always a minor part of my life, but it never defined me. Over time, many of my symptoms began to become more prominent, and simultaneously I went to school and became a User Experience Designer. (Are those things related? It’s possible.) Soon I started applying my design background toward solving some of my own health problems – like how to communicate better about my health history, and how to visualize my symptoms. I found it really helped improve my experience in the healthcare system, and before long I decided to take the leap into a career focusing solely on healthcare UX; there are so many other healthcare problems that need dedicated and idealistic designers.

    What new health-related website, app, or technology do you think will improve health?

    KMC: I have great hope in healthcare data exchanges and blue button technology that will allow data to flow between systems and apps. The fragmented nature of my health information has caused me untold hours of lost time, money spent on unnecessary procedures. I look forward to the day when patients can contribute to their ‘official’ records.

    Why should people come to your session?

    KMC: Understanding the necessity, utility, and process of involving end users in your design process benefits you in so many ways. It helps you create products that are more competitive, viable, and beloved. It saves you money by helping you build the right product in the first place. It gives you an advantage over competing products, because you are able to understand deeply-rooted mindsets, mental models, and emotions; and you can use this knowledge to create the right solution at the right time for your users. Join Susan and me for a very hands-on session and a lively discussion.

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