Lunch and Learn: Revolutionizing Engagement: Conquering the Chaos of Member Communications

Silverlink leaders hosted their session, Revolutionizing Engagement: Conquering the Chaos of Member Communications. Led by Joel Radford Silverlink explored the pressures being put on health plans today in a post-reform era, and the key to mitigating that pressure. The audience learned how leveraging technology and implementing new processes can conquer the complexity and chaos of member communications and result in a better member experience, better outcomes, and more efficient operations.